Privacy Policy

1. Who We Are

Vireon ("we", "us", or "our") is operated by Ethan Sereti. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect the following categories of personal data:

• Account Information: Name, email address, and password when you create an account.
• Organization Data: Company name, team members, and CRM data you input into the platform.
• Usage Data: Pages visited, features used, browser type, IP address, and device information.
• Payment Data: Billing information is processed by our Merchant of Record (see Section 5) and is not stored on our servers.

3. How We Use Your Information

• To provide, operate, and maintain our services.
• To process transactions and manage your subscription.
• To communicate with you, including support and service updates.
• To improve our services and develop new features.
• To comply with legal obligations.

4. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers who assist us in operating our platform, subject to confidentiality obligations. We may also disclose information when required by law.

5. Payments & Merchant of Record

Our payment processing is handled by Paddle.com Market Limited (for customers outside the USA) and Paddle.com Inc. (for customers in the USA), acting as our Merchant of Record. Paddle processes your payment information in accordance with their own privacy policy. We do not store credit card numbers or sensitive payment details on our servers.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict processing of your data.
• Data portability — receive your data in a structured format.
• Withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us at privacy@vireon.com.

8. Security

We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your data. However, no method of electronic transmission or storage is 100% secure.

9. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. Analytics cookies may be used to understand usage patterns and improve the service.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@vireon.com.